Shipping & Returns
Everything you need to know about how we get our products to you and our returns process.
Shipping Policy
Our shipping process and timelines.
We are committed to delivering your order accurately, in good condition, and always on time.
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
- Standard Shipping: ₹50 (Free on orders over ₹1000). Delivery in 5-7 business days.
- Express Shipping: Currently Not Available
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Return & Exchange Policy
How to return or exchange an item.
We want you to be completely satisfied with your purchase. If you are not, you can return the product to us.
Return Period
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Conditions for Return
- Item must be unused and in the same condition that you received it.
- It must also be in the original packaging.
- Proof of purchase is required.
How to Start a Return
To initiate a return, please email us at redbowofficial@gmail.com with your order number and reason for return.